Frequently asked questions
Yes—products listed on our website have no minimum order. Catalogue items have product-specific minimum quantities.
Yes! Contact us for catalogues featuring over 2,000 merchandise options.
Yes, design assistance is available. Additional charges may apply.
Yes! Explore available print placements in the Personal Lab. Contact us for specific placement requests.
Visit our AI integration form to get started.
PDFs won’t display a website mockup; contact us with your order number to request one. PNG and SVG files support previews—use the dimensions specified on the product page.
Online PNG/SVG uploads show an immediate preview. To request a separate mockup, send your order number. Bulk orders always receive mockups for approval.
Choose from different quality levels, prices and customization techniques, including premium website T-shirts at substantial volume discounts or more economical alternatives. Contact us for a tailored quote.
Yes! Email info@thecustomizers.eu for a quote.
Online order changes are permitted within one hour of payment only. Bulk orders cannot be changed after final mockup approval, as production begins.
Availability depends on the product, stock, deadline and workload. Always contact us before ordering.
Follow the care instructions on each product listing to help your prints last for years.
Yes—select collection from our printing studio. We’ll email you when it’s ready.